Sweed's Call Center solution streamlines customer interactions, order processing, and multi-store support, ensuring a smooth experience for staff and customers.
Manage pickup and delivery orders across multiple locations from a single interface. Ensure real-time order tracking and store coordination.
View customer details, purchase history, and loyalty status while taking orders, allowing for a personalized shopping experience.
Add, remove, or modify items in the cart during phone orders, ensuring accurate and flexible order fulfillment.
Process orders for registered customers and guest shoppers, capturing key details for follow-up and loyalty incentives.
Allow customers to opt into marketing communications and loyalty programs over the phone.
Support various payment methods, split payments, and refunds while allowing order modifications before fulfillment.
Track order statuses, send updates, and coordinate efficiently with dispensary staff to provide a smooth customer experience.
Optimize order management and customer interactions with Sweed's Call Center solution.
%201.svg)