Manual workflows cause mistakes and missed sales. Sweed’s Order Management system simplifies online processing for your dispensary, delivering a smooth experience with real-time tracking, efficient fulfillment, and built-in notifications.
Monitor order statuses from placement to fulfillment with instant updates, keeping your dispensary staff and customers informed every step of the way.
Pickup & Delivery Options
Fulfilling orders gets chaotic without automation. Sweed lets you offer flexible fulfillment options - including in-store pickup, curbside, and delivery - with automated notifications for customers.
POS-Synced Fulfillment
It’s a headache when your online and POS systems aren’t in sync. Sync online orders directly with your dispensary's POS to prevent overselling and ensure accurate inventory updates.
Automated Order Notifications
Missed order status alerts can undermine the customer experience. Send real-time SMS and email alerts for confirmations, updates, and pickup reminders so customers always know what’s next.
Order Modification & Management
Making changes to orders is messy without flexible tools. Sweed lets you easily edit orders before fulfillment, apply discounts, and upsell recommended cannabis products.
Customizable Order Views
Configure tabs, filters, and columns to fit your workflow, helping staff prioritize orders by type, fulfillment method, or status.
Approval & Packing Workflows
Enable step-by-step order handling with barcode scanning, content editing, and manager approvals to reduce errors and speed up fulfillment.
Order Merging & Fulfillment Logic
Managing overlapping orders can be confusing. Sweed’s smart merge tools let you combine customers’ overlapping orders, displaying item details, discounts, and final totals before fulfillment.
Order History & Communication
Track every action and message tied to an order with built-in chat and detailed history logs for full visibility and team alignment in your dispensary.
Compliance & Security
Compliance audits and transaction reporting are risky if your system isn’t built for the industry. Maintain regulatory compliance with order verification tools, secure transactions, and detailed audit logs.
Take Control of Your Online Orders
Simplify order processing, improve fulfillment accuracy, and enhance customer satisfaction with Sweed's Order Management system, designed for cannabis retailers.
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