Built for Cannabis Retailers Who Want to Sell Smarter, Not Just Faster

In cannabis retail, the final moments of a transaction are some of the most critical, yet they’ve been stuck in the past. Dispensary checkout has long been a one-way street: the customer stands idle while the budtender builds the order, reads off totals, and closes the sale.

But what if that final step could do more? What if checkout was not just a necessary task, but a powerful moment of engagement, where customers and budtenders collaborate in real time, building bigger baskets, redeeming rewards, and personalizing the experience?

With the launch of Sweed’s new Interactive Customer-Facing Display, that vision becomes reality.

From Static to Strategic: How Sweed Reinvented the Second Screen

In many states, regulations require dispensaries to show customers a receipt-style view of their order. Most retailers meet this requirement with a basic "second screen," a static display showing totals and taxes.

Sweed's Customer-Facing Display goes far beyond that. It transforms the checkout screen into a dynamic, interactive cart that both the shopper and budtender can control. Customers can:

• Add products from the menu
• Modify quantities
• View and apply promotions
• Redeem loyalty rewards
• See real-time pricing and taxes
• Get personalized messages tied to their account
  

Meanwhile, the budtender stays in sync on the main terminal, able to assist, upsell, or guide, all without missing a beat.

Why This Matters (Especially Now)

The cannabis market is oversaturated. Retailers are fighting harder than ever to stand out, win customers, and keep them coming back.

Generic experiences don’t cut it anymore.

Your brand must feel modern, personalized, and seamless at every touchpoint, especially the final one. Sweed’s new Customer-Facing Display helps you:

• Increase average order value (AOV)
• Improve promo and loyalty engagement
• Reduce checkout errors and rescans
• Shorten wait times and reduce friction
• Deliver a brand experience your customers remember

Rooted in Sweed's Growth Framework

This launch isn’t just a new feature. It’s a reflection of our Growth Engine approach to cannabis retail, rooted in six core pillars and designed to power every step of the Cannabis Revenue Optimization Flywheel.

Let’s break it down.

Pillars in Action

• Experience-Obsessed: Every shopper gets a transparent, interactive checkout experience, faster, clearer, and more enjoyable.
  
• Built for Operators: Budtenders move faster, make fewer mistakes, and deliver better service without added complexity.
  
• Marketing That Performs: The display reinforces your promotions and loyalty program at the most critical moment of the sale.
  
• AI-Ready, Data-Strong: Every interaction feeds your data layer, powering smarter insights and future-ready personalization.
  
• All-in-One That Works: Fully integrated with your POS and marketing tools, no hacks, no duct tape.
  
• Real Partnership & Support: Designed with input from our retailers, delivered with the support you expect from Sweed.
  

Fueling the Flywheel

This feature impacts four key stages of the revenue optimization flywheel:

1. Make Buying Easy – Real-time browsing and cart control boost confidence and conversion.
   
2. Enhance the Customer Experience – Turn every shopping trip into a faster, smarter, more engaging experience.
   
3. Maximize Customer Value – Intelligent upsell prompts and loyalty integration increase basket size and lifetime value.
   
4. Drive Repeat Business – Personalized messages and loyalty incentives at the point of sale encourage return visits and deeper engagement.
   

Ready to Activate?

If you’re already a Sweed customer, the Interactive Customer-Facing Display is available now in your admin portal. Just turn it on and start transforming your checkout experience today.

If you’re not yet using Sweed, there’s never been a better time to upgrade your dispensary tech. This isn’t just a new feature, it’s a new standard.

One screen. Two collaborators. A better bottom line.

Schedule a demo

Learn more about Sweed's Customer Facing Display in the official press release.

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